RESPONSIBLE FOR:
Designs, implements and maintains moderately and highly complex telecommunications infrastructure for the enterprise. Responsible for day-to-day support as well as afterhours support in an on-call rotation with focus on new implementations, pro-active monitoring and problem resolution. This includes management and administration of the infrastructure and associated software, including Cisco Call Manager, call accounting systems, voice mail, interactive voice response, video conferencing systems and web conferencing systems.

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MINIMUM EDUCATION REQUIRED:
High school diploma or equivalent required.

MINIMUM EXPERIENCE REQUIRED:
Four (4) years of work experience including hands-on knowledge of the installation, implementation, and maintenance of telecommunications equipment, video conferencing equipment, and voice/data equipment, including current versions of Cisco Call Manager is required.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.

ADDITIONAL QUALIFICATIONS:
Cisco Certified Network Analyst ? Voice (CCNA-Voice) is preferred.