Serves as front line support for the Patient Connection Center within Piedmont Healthcare. Reviews accounts for complex hospital services and specialized procedures (i.e., surgeries) to ensure completeness prior to patient arrival. Prepares for the patient visit by verifying patient insurance, confirming benefits, determining authorization requirements, initiating and obtaining pre-certification or authorization, and creating estimates to determine pre-service patient liability.

Education

• H.S. Diploma or General Education Degree (GED) Required

Work Experience

• 2 years experience in Revenue Cycle or related experience in clerical accounting/finance, with one of those years working specifically within Healthcare Revenue Cycle Required


• 4 years related healthcare Revenue Cycle experience Preferred


• Prior Epic experience Preferred

Licenses and Certifications

• None Required


• Certification with Healthcare Financial Management Association Preferred


• Certified Revenue Cycle Representative

Piedmont Healthcare Corporate