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The Support Services supervisor is responsible for designing and managing the work activities related to specimen collection, processing and/or customer service and related clerical responsibilities. Organizes plans and directs operational processes, staff scheduling, workflow, human resource issues, staff development, monitors resources, and productivity for all lab support staff including specimen registration, test ordering, collection, labeling, receipt, processing, delivery and archiving. Oversees the performance and quality improvement initiatives for areas of responsibility.

Education

• Associate’s Degree from a recognized college or university. Required or
• In Lieu of degree Seven (7) years of healthcare experience in a laboratory/Hospital setting Required

Work Experience

• 3 years of experience in a healthcare setting Required or
• In lieu of degree Seven (7) years of healthcare experience in a laboratory/Hospital setting Required

Licenses and Certifications

• MLS - Medical Lab Scientist (Formally MT Certification) Preferred or
• MTA - Medical Technologist Certification Preferred or
• CPT - Phlebotomy Technician Certification Preferred

Piedmont Augusta Hospital