A Brief Overview

Responsible for providing a variety of patient care activities under the supervision of a physician, advanced practice provider (APP), or registered nurse in accordance with established guidelines and standards. Demonstrates advanced technical skills and provides peer leadership in the physician practice setting.

What you will do

• Meets and greets patients, obtains appropriate patient information and medical history, accurately completes and documents patient medical and physical histories and other related items in the Electronic Medical Record (EMR).
• Records vital signs; performs EKG, spirometry and or other similar office procedures; aids licensed staff during treatment, examination, and or testing of patients, which may include injections and immunizations. Advises physician and or nurse of patient's adverse reaction to medication and/or treatment to medication and/or treatment.
• Performs lab duties, including but not limited to: phlebotomy, order entry, specimen collection, establishes chain of custody if applicable, and labels for delivery to appropriate authority for testing.
• Under the supervision of a licensed personnel, distributes educational information and instructions for patient care, diagnostics, and other appropriate treatments.
• Coordinates telephone and in-basket requests to refill prescription drug medications and report test results in accordance with provider instructions; responds accordingly to other requests under a physician or other licensed provider's guidance.
• Prepares and maintains examination/treatment rooms, including inventory of supplies and equipment.
• Practices Standard Precautions, including handwashing and disposal of bio-hazardous materials; complies with established risk management, HIPAA, and safety procedures.
• Attends required meetings, in-services, and participates in committees as required. May assist with the planning and implementation of office-based in-services and competency testing.
• Trains and mentors staff; assists with the orientation of new and temporary staff, may serve as a preceptor for new clinical staff. May coordinate the activities of others assigned to a designated area. Functions as back up for the Back Office Coordinator (BOC) as needed.
• Functions as a Safety Coach, EPIC Super User and/or EPIC Subject Matter Expert.
• Assist with administrative duties as needed, to include procedure scheduling and completion of medical and physical history forms and other related information requested by third party payors.
• Other duties as assigned.

Qualifications

• H.S. Diploma or General Education Degree (GED) Preferred and
• Graduate of an accredited Medical Assistant program or a Nursing Assistant program. Required or
• In Lieu of formal education program, five (5) years of medical assistant or related clinical experience Required
• 2 years of experience in a medical office setting with the completion of a Medical Assistant or Nursing Assistant program. Required or
• In lieu of degree /certification from a Medical Assistant or Nursing Assistant program, five (5) years of medical assistant or related clinical experience Required
• Skill and ability to communicate effectively both verbally and in-writing.
• Skill and ability to handle multiple priorities and deadlines.
• Ability to work as a member of a team.
• Knowledge of medical terminology.
• Proficient computer skills.
• BCLS - Basic Life Support Upon Hire Required and
• Certified Medical Assistant (CMA)-AAMA Upon Hire Required or
• CNA - Certified Nursing Assistant Upon Hire Required
• Additional applicable clinical certifications (i.e. Phlebotomy, EKG, X-Ray, etc.) Preferred