The Environmental Service Training Coordinator will be responsible for assessing all training needs within the department. This will consist of, but is not limited to, development and maintenance of a department specific training program, new employee orientation and training, routine employee training, annual training, safety related training and use of equipment utilized in all positions within the Environmental Services Department.

• Trains each newly hired employee through the use of classroom and on-the-job training. Makes assessment of when new hires are ready to work independently.
• Trains each existing employee annually on all items related to their position, as well as any directives set forth by the Manager of Environmental Services.
• Conducts a pre-determined amount of employee inspections each month and communicates the results to other departmental leadership. Employees not performing at a satisfactory level are handled appropriately by assessing training needs. Compiles and tabulates the results in a manner that allows trends to be identified and corrected.
• Works all three shifts when needed to accommodate all training needs
• Works on special projects and committees at the request of the Manager of Environmental Services, as well as other assigned duties.
• Monitors usage of supplies, chemicals and equipment by employees of the Environmental Services Department to ensure that these materials are being utilized in an appropriate manner.
• Performs unannounced safety surveys of different areas throughout the hospital. Also, communicates with staff regarding potential hazards, and then communicates methods to eliminate these hazards. Serves as the champion of the department in terms of becoming a safer institution.
• Creates and maintains training information in two ways simultaneously; first by maintaining departments database showing training already accomplished for every employee and secondly by updating the training accomplished for each employee within his or her file.
• Identifies patient needs and make recommendations for quality improvement to the Manager of Environmental Services. Develops relationships with other Departments and communicates with them regarding opportunities for quality improvement in their areas.
• Works to enhance turnover of dirty beds by monitoring the process and communicating with Nursing leadership when appropriate. Utilizes Bed Tracking management programs to effectively monitor bed turnover, and ultimately how it affects patient throughput.
• Works to enhance performance of employees on a one-on-one basis when training needs are identified by other leaders in the Environmental Services Department
• Performs and conducts patient interviews, leadership rounds and employee inspections on a daily and weekly basis. Inspects all facilities and grounds related to Piedmont Atlanta with regards to cleanliness and safety. Recommends changes in order to enhance the operations of the Environmental Services Department.
• Monitors quality, trends data, patient satisfaction ratings, initiates performance improvement projects, and provides follow up to internal customers and patients, visitors and fellow employees.
• Collaborates with system Learning and Development to establish/follow the standards of on-boarding and training.
• Works closely with other Departments to ensure patient satisfaction with the services provided by the department.
• Maintains current knowledge of all supplies and equipment used in the Environmental Services Department and oversees the safe usage of these materials.