Serves as front line support for the Patient Connection Center within Piedmont Healthcare. Reviews orders for complex outpatient services and specialized procedures (i.e., surgeries) to ensure completeness prior to scheduling. Prepares for the patient visit by verifying patient insurance, confirming benefits, determining authorization requirements, reviewing medical necessity, and creating patient liability estimates.

Serves as front line support for the Patient Connection Center within Piedmont Healthcare. Reviews orders for complex outpatient services and specialized procedures (i.e., surgeries) to ensure completeness prior to scheduling. Prepares for the patient visit by verifying patient insurance, confirming benefits, determining authorization requirements, reviewing medical necessity, and creating patient liability estimates.

Education

• H.S. Diploma or General Education Degree (GED) Required

Work Experience

• 2 years of experience in Revenue Cycle or related experience in clerical accounting/finance, with one (1) of those years working specifically within Healthcare Revenue Cycle Required


• 4 years of related healthcare Revenue Cycle experience Preferred


• Prior Epic experience Preferred

Licenses and Certifications

• None Required

Additional Licenses and Certifications

• Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative Preferred

Piedmont Healthcare