RESPONSIBLE FOR:
Responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle
applications. This position is responsible for obtaining the appropriate Epic certification and maintaining
an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue
cycle workflows to be implemented on the system. The Associate Application Coordinator is responsible
for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or
revenue cycle applications. This position is responsible for the implementation of configuration changes to
the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical /
financial department representatives, they design a future-state workflow and build the system to support
the new workflow. The Associate Application Coordinators work with each other across interdisciplinary
workgroups, to accomplish these goals as a team. The Associate Application Coordinator is a
representative of the Information Services team and is responsible for establishing and maintaining
critical business relationships with fellow Piedmont co-workers, physicians and all others who use or
interact with the Epic application suite.